WELCOME TO KENSEY CARE
Compassion, dignity and respect at the heart of everything we do.
Welcome to Kensey Care Services. We are a CQC registered, family run domiciliary care agency and South West based training provider. We provide a professional standard of care and support for people in their own homes within Launceston and the surrounding areas.
We pride ourselves on providing care to the highest possible standards with compassion, understanding and thoughtfulness. Our carers are extensively trained and hand picked based on their experience and character to ensure we provide the service you need and deserve.
We understand how important you, your family member, loved ones and friends are and we will not compromise on our standards.
Please feel free to browse our site for all the information you require. You may also view our latest CQC report by clicking on the tab above.
If you have any further questions, please do not hesitate to call us for an informal, friendly chat .
Our care manager is available to visit you in your home. Please call to make an appointment.
We believe strongly that no two individuals care needs are the same. Every package of care should be person centred, that is, tailored to your individual care needs and preferences. You have the freedom of choice to decide how your care is delivered, it's your life and your care. We hope that in delivering our service, we can support and assist you with various aspects of daily life.
As an example, a list of the types of care we can provide can be found below, Personal Care including :-
Assistance with getting up / going to bed
Assistance with washing, showering and bathing
Prompting and assistance with medication
Short term care whilst recovering from hospitalisation or illness at home. Support and assistance to regain confidence and independence.
Domestic Services / Home Help
Escorting/taking to appointments
We also offer assistance, support and guidance in managing complex care needs.
While this list may give you some idea of the types of care provided, it is not exclusive. Any package of care can be discussed with you.
Our company philosophy plays an integral part in forming the way in which we work. We believe whole heartedly in being transparent and open to perspective clients who might be thinking of using our service.
Therefore, we believe that each client in our care has the fundamental right to:
Be cared for with dignity, integrity and respect.
Be regarded as an individual and the support and care they receive is unique to them.
Be cared for by people like you who are capable of understanding their needs and competent to meet those needs;
To be cared for by well trained, professional and skilled staff.
Be treated equally and with compassion.
Receive respect and understanding regarding their cultural, religious and spiritual beliefs;
Receive prompt attention in relation to all of their healthcare needs;
To be safe, feel loved and always know that “someone cares”;
Be informed about all important decisions that affect them, and to have a say;
To have their privacy for them and their belongings respected at all times.
Have the opportunity to think independently, and make their own choices;
Complain about anything they feel is unfair or unjust, and to have that complaint listened and responded to.
To feel safe and have the assurance and peace of mind for themselves and their loved ones that they are being supported and cared for.
To live a fulfilled life with as much or as little support as they want.
This philosophy epitomises how we work, what our beliefs are and what our staff will have in the forefront of their mind whilst carrying out their duties.
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